We listen, we take your feedback into account, and we thank you with a discount
Share your experience — get 10% off your next purchase
It’s important for us to know what your shopping experience was like. What you enjoyed, what worked for you, and what we could improve.
That’s why, a few days after you receive your order, we’ll send a short survey to your email with questions about your shopping experience.
Complete the survey — and receive a 10% off promo code for your next order.
How does it work?
Step 1. Receive your order
Wait for an email with the survey to arrive in your inbox.
Step 2. Share your experience
Tell us about your experience. The survey already includes specific questions, so you don’t need to think about what exactly to tell us. We’ll ask about different stages of your experience — from the convenience of the website and receiving your order to the packaging and your impressions of the products.
Most questions are simple and concise: in some cases, you’ll just need to choose one of the suggested options, while in others, you can share your thoughts in your own words.
The survey won’t take much of your time, but your answers will help us better understand what you like and what we can make even better.
Step 3. Receive your promo code
After completing the survey, you’ll receive a promo code for 10% off your next purchase by email. This is our way of thanking you for your time and honest feedback.
Why is this important to us?
Your feedback is more than just answers in a survey. We carefully read our customers’ feedback and take it into account when working on our products, service, and special offers.
If there’s something we can improve, your answers help us understand exactly what needs more attention.
That’s why your honest opinion matters to us — not only about what you liked, but also about what you think we could do even better.
What’s important to know about the promo code?
The 10% off promo code is provided after completing the survey and is valid until the end of the current month. For example, if you complete the survey on August 15, you can use the promo code until August 31 inclusive.
So when you receive our feedback survey, don’t rush to close the email. A few minutes of your time will help us improve your experience with us.
The offer is available on an ongoing basis.
The survey is sent after every order.